Challenge #6:
Having to disappoint a customer because you don’t have the right vehicle, at the right time in the right place is a well-known issue. Having to say “sorry I can’t help you this time” to a customer opens the door for a competitor to come in.
GRABiD’s Solution:
With GRABiD Chauffeur you will never have to let go of a job. Since you are part of the GRABiD Chauffeur eco-system, you can offer jobs to others while keeping your customer and it has never been easier to do. Once you enter the job details, you can choose if it is offered to your drivers, to a preferred sub-contractor you know and trust or to the open marketplace of verified businesses such as you (we monitor their licenses, insurances etc.). Once dispatched you will receive real-time notifications on pick up and drop off. Most importantly, you keep your customer!